Trouble Shooting Windows Error Messages ( Part 1 )

XP Pro Crashed

Had a problem with my XP Pro machine while playing Quake 3, it would crash and go to a Blue Screen with wierd symbols on it. Figured it out, I have an Antec Power Supply 400 watt, with 2 fans, one of the fans stopped running, it was the bottom, large fan. Apparently running Quake heated up the power supply enough to create the error. I had also added a 2nd hard drive and 2 - 19 inch LCD monitors. I installed a new Antec 430 watt power supply with True Power, runs like a charm now : )

Check Connections

If your having problems, first check to make sure all those cables connected to your Computer and your peripherals( printer, scanner,etc ) are plugged in and screwed on tight and all the power cords are plugged in right. The computer needs to be OFF when you do this.

Check your Computers Date/Time

I received all kinds of errors, illegal and blue screens, the problem was that my Computers Date and Time had been changed, don't ask me how, as soon as I set it correctly whala, no problems. Having the correct date and time is really critical for some of the software, so if your having problems, check to make sure it is set to the correct date and time. Go to Start-Settings-Control Panel-Date/Time Properties.


Power Management, turn it off

This is for Laptop Computers to save battery life. There are several ways to turn this off, you can turn it off in the Bios, msconfig uncheck LoadPowerProfile, there are two entries or you can go to the Power Management Utility and set it to never turn off the monitor or harddrive. Go to Start-Settings-Control Panel-Power Management Properties. If on, it could all of sudden turn off your monitor or shut down your computer.

Illegal Operations

When you get the little Gray box that say's something like ---This Program has performed an illegal operation save work, program will be shut down. This one is just Windows protecting your Computer, some software programs were not getting along, so Windows shuts down the last one opened. If you, just close the last program or reboot your Computer, which will clear your RAM ( random access memory) that will generally solve the problem.

Blue Screens

The Blue Screen of Death, with the message like-- A fatal exception has occurred at----- this is more then likely a Hardware, Driver or a Software conflict. Usually, just rebooting your Computer will solve the problem. I was getting Blue Screens on shut down on all three Computers. It was the drivers for my Video Cards, after reinstalling them and updating to DirectX 9.0c they went away. I also received another one, that was a Win32 Error and I kept getting it more and more, I finally figured out that the new CPU Chip I had install was creating the error. As soon as I replaced it with the old one, the Blue Screens went away. I had even went as far as Reformatting and reinstalling Windows on both Hard drives and I still had the error, which told me it was not the software creating the error, it had to be the hardware. To get info on an Error, go to Microsoft's Knowledge Base, it probably will not give you info on the exact error message but you can generally get some idea of where to look. Write down the type of error like VXD Error and then search for that error. If you get a Blue Screen right after you install software, look for a patch at the Companies Web Site, if that doesn't help, uninstall it. The same with a new piece of Hardware, look for an updated driver, if that doesn't help, possibly the hardware is defective or not compatible with your system. Also check the Web Sites Faqs, to see if others had a problem like yours and what fixes were suggested. Some Blue Screens on shut down are from running your Virus program in the background, actually I only run the Email Scan and Manually run a system scan once a month or more if I think I need to. But, if I download something off a site, I scan it before I unzip it, play it or open it. Also, if I share a disk with someone I scan the Disk before I use it.

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