Troy C
I'm good with laptops but i'm not sure how to do this. So I need step by step plus details. I know I need the disk, but is there any certain disk I have to purchase?
Just incase you need computer info:
I have microsoft Windows XP
Professional
Version 2002
Service Pack 2
If you need anything else, let me know.
Thanks.
Answer
Here is the way to do a recovery by using this workaround:
Hope this works for your problem, if it does not, it will not harm your machine.
You will need your Windows® XP SP2 CD ( It will not work with the manufacturer's "Recovery Discs" in this instance ).
Insert the Windows® XP CD in your drive. (Hold down the Shift Key to prevent it from starting.)
Go Start > Run > type in sfc /scannow â¦please take note of the space between the sfc and the /.
This is the System File Checker (sfc)...it will scan all the Windows® core system files to ensure that they are in their respective correct places, and if not replace them from the CD.
During the scan you may be asked to Insert the CD, if this happens just go retry and let it do its thing.
One important point: While sfc is running, it is not advisable to do any other work, or have any browsers/programs running on the computer, until the scan is complete. (This process will generally take around 45-65 minutes to complete).
Once finished, remove the CD and reboot your machine.
If this does not work or you can't do it (no SP2 CD), check here for how to repair XP Pro: http://www.windowsxpprofessional.windowsreinstall.com/sp2installxpcdnewhdd/indexfullpage.htm
And don't worry, all these methods try to repair not remove (just go slowly and don't miss a single step and you will be fine)
After repairs, it would be a good idea to sanitize your PC by doing this:
Here are cleanup tricks (and associated free programs) I use when helping friends with installs.
1) The Java Runtime Environment can cause issues, you should use a free program I use myself called JavaRa to get the latest version of the JRE and then remove all possible older versions of this program. This will ensure that the security of your computer is enhanced and extra space on your hard disk is created. Find more information here: http://raproducts.org/javara.html and the download link on this page: http://raproducts.org/ ( Currently, JavaRa supports Windows Vista without UAC so if you are using Vista and are not comfortable temporarely disabling it, don't use JavaRa )
2) Flush every single possible accumulated junk (cookies, cache and what nots) in ALL your browsers. As you browse the web, browsers stores information about the websites you visit. You may have to delete that information if your computer or some of the programs are slow (like in your case). Here are two methods for the two most popular browsers (IE 7 and Firefox 3):
Method One (now): In Internet Explorer, click the Tools menu, then Delete Browsing History and in the box, click the Delete all button (bottom left) and Yes.
In Firefox, go to tools, clear private data, make sure all boxes are checked and then click on the clear private data now button.
Method Two (in the future - about every two weeks for normal use of the internet - every week for heavy use):
In Internet Explorer, click the Tools menu, then click Delete Browsing History and in the box that opens, do the following steps (in order)
1) click the button near Temporary Internet Files, click Yes and wait for the box that opens to close.
2) click the button near History, click Yes and wait for the box that opens to close.
Finally, click the close button (bottom right) to finish.
In Firefox, Go to tools, clear private data and uncheck all except Browsing History, Cache and Authenticated Sessions boxes and then click on the clear private data now button.
Note: You should close your browser ( This is good for Internet Explorer and Firefox ) when you're done to clear cookies that are still in memory from your current browsing session.
For older versions of the same programs or for other browsers, check their help files for guidance on doing the cleanup.
3) Install a free cleaner called Glary ( http://www.glaryutilities.com/gu.html ) to remove junk files or remnants of installs (there is always some) and use it in "safe mode" (for a better cleanup job) then get back in normal mode and, as a final touch, defragment your drive with your choice of defragmenter (built-in, freeware or open source).
If you use Ccleaner at the moment, uninstall it ( In my long time helping others, I have found it more destructive than helpful ).
( A word of caution, with programs this powerful, be sure to read all instructions and help files twice so that you can fix it once ! )
Do not use more than one Antivirus, Firewall, cleaner and Anti spyware/Malware but have one of each (for security). There is no excuse to leave yourself wide open.
Run (in order) a malware/spyware scan and a FULL antivirus scan (Find downloadable versions of those programs (some free) here: http://www.download.com , do a search to locate them)
So here we have it, I hope this will help guide you to a better working machine.
Ciao
QD 1956
Here is the way to do a recovery by using this workaround:
Hope this works for your problem, if it does not, it will not harm your machine.
You will need your Windows® XP SP2 CD ( It will not work with the manufacturer's "Recovery Discs" in this instance ).
Insert the Windows® XP CD in your drive. (Hold down the Shift Key to prevent it from starting.)
Go Start > Run > type in sfc /scannow â¦please take note of the space between the sfc and the /.
This is the System File Checker (sfc)...it will scan all the Windows® core system files to ensure that they are in their respective correct places, and if not replace them from the CD.
During the scan you may be asked to Insert the CD, if this happens just go retry and let it do its thing.
One important point: While sfc is running, it is not advisable to do any other work, or have any browsers/programs running on the computer, until the scan is complete. (This process will generally take around 45-65 minutes to complete).
Once finished, remove the CD and reboot your machine.
If this does not work or you can't do it (no SP2 CD), check here for how to repair XP Pro: http://www.windowsxpprofessional.windowsreinstall.com/sp2installxpcdnewhdd/indexfullpage.htm
And don't worry, all these methods try to repair not remove (just go slowly and don't miss a single step and you will be fine)
After repairs, it would be a good idea to sanitize your PC by doing this:
Here are cleanup tricks (and associated free programs) I use when helping friends with installs.
1) The Java Runtime Environment can cause issues, you should use a free program I use myself called JavaRa to get the latest version of the JRE and then remove all possible older versions of this program. This will ensure that the security of your computer is enhanced and extra space on your hard disk is created. Find more information here: http://raproducts.org/javara.html and the download link on this page: http://raproducts.org/ ( Currently, JavaRa supports Windows Vista without UAC so if you are using Vista and are not comfortable temporarely disabling it, don't use JavaRa )
2) Flush every single possible accumulated junk (cookies, cache and what nots) in ALL your browsers. As you browse the web, browsers stores information about the websites you visit. You may have to delete that information if your computer or some of the programs are slow (like in your case). Here are two methods for the two most popular browsers (IE 7 and Firefox 3):
Method One (now): In Internet Explorer, click the Tools menu, then Delete Browsing History and in the box, click the Delete all button (bottom left) and Yes.
In Firefox, go to tools, clear private data, make sure all boxes are checked and then click on the clear private data now button.
Method Two (in the future - about every two weeks for normal use of the internet - every week for heavy use):
In Internet Explorer, click the Tools menu, then click Delete Browsing History and in the box that opens, do the following steps (in order)
1) click the button near Temporary Internet Files, click Yes and wait for the box that opens to close.
2) click the button near History, click Yes and wait for the box that opens to close.
Finally, click the close button (bottom right) to finish.
In Firefox, Go to tools, clear private data and uncheck all except Browsing History, Cache and Authenticated Sessions boxes and then click on the clear private data now button.
Note: You should close your browser ( This is good for Internet Explorer and Firefox ) when you're done to clear cookies that are still in memory from your current browsing session.
For older versions of the same programs or for other browsers, check their help files for guidance on doing the cleanup.
3) Install a free cleaner called Glary ( http://www.glaryutilities.com/gu.html ) to remove junk files or remnants of installs (there is always some) and use it in "safe mode" (for a better cleanup job) then get back in normal mode and, as a final touch, defragment your drive with your choice of defragmenter (built-in, freeware or open source).
If you use Ccleaner at the moment, uninstall it ( In my long time helping others, I have found it more destructive than helpful ).
( A word of caution, with programs this powerful, be sure to read all instructions and help files twice so that you can fix it once ! )
Do not use more than one Antivirus, Firewall, cleaner and Anti spyware/Malware but have one of each (for security). There is no excuse to leave yourself wide open.
Run (in order) a malware/spyware scan and a FULL antivirus scan (Find downloadable versions of those programs (some free) here: http://www.download.com , do a search to locate them)
So here we have it, I hope this will help guide you to a better working machine.
Ciao
QD 1956
How can I delete everything in my computer?
dianndelto
I want to delete everything from my computer and bring it back the way it was when I bought it. I have windows vista Home edition. my hard drive is divied in two. one of them has all the info of windows vista
do you think I can just format C and D will kick in with all the info afterwards?
Answer
I have windows xp but I'm pretty sure that the process is the same. You don't want to manually delete any files from your C Drive or D Drive. You don't ever want to touch anything in your D Drive. Your D Drive houses all the files that your computer needs to restore the computer. When you first start up your computer you should see the computers manufacture's logo at the beginning of the startup. Look at the bottom and it should say to hit a specific button on your keyboard to start up system restore. If it doesn't you can go to your computer manufactures website and go to support. Put in your computer's model number and it should give a guide that you can use to help you restore your computer to when you first purchased it.
I have windows xp but I'm pretty sure that the process is the same. You don't want to manually delete any files from your C Drive or D Drive. You don't ever want to touch anything in your D Drive. Your D Drive houses all the files that your computer needs to restore the computer. When you first start up your computer you should see the computers manufacture's logo at the beginning of the startup. Look at the bottom and it should say to hit a specific button on your keyboard to start up system restore. If it doesn't you can go to your computer manufactures website and go to support. Put in your computer's model number and it should give a guide that you can use to help you restore your computer to when you first purchased it.
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